VoiceTube Pro FAQ

VoiceTube Pro pricing

• What is VoiceTube Pro?
• What's the difference between Pro users and free users?
• What are the different VoiceTube Pro pricing options?
• How do I pay?
• Can VoiceTube be used around the world?
• Can VoiceTube be used on both computers and smartphones?

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Ticket-related questions

• What are tickets?
• How do I know how many tickets I have?
• Can I only watch one video per ticket per day?
• How else can I get tickets?

Video playback questions

• Why won't the video play?
• Why is the video freezing or ending early?
• Can I download videos or watch videos offline?
• Why can't I play videos in the background?
• Why are some videos available on the VoiceTube website but not on the app?

Star and ranking-related questions

• When does the ranking refresh?
• Why do I sometimes complete a section but not get any stars?
• How are stars calculated?
• How do I get stars?
• What do stars do?

Feature-related questions

• Why can't I move onto the next section?
• Why did the speed control function disappear?
• When I press the record button, nothing happens. How do I fix this?
• Why did my recording disappear?
• How do I save vocabulary words for later review?

Account questions

• How can I update or modify my password?
• Problems with Facebook sign-in
• How can I log in with a different Facebook account?

Others

• Which phones are not supported?
• Issues using the VoiceTube app in Mainland China
• How do I change my interface language?
• Other questions?