Since the cancellation of subscriptions is something the developer does not have permission to handle on behalf of users,
if you wish to cancel your subscription, please refer to the following instructions and operate it yourself:
| Android |
Please refer to Google Play's official Cancel, pause, or change a subscription on Google Play instructions, and follow the steps below:
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On your Android device, open the "Play Store".
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Tap the top-left corner of the screen to open the full menu.
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In the full menu, tap Subscriptions.
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Once in Subscriptions, you will see all of your active subscription items.
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Under Manage subscriptions, select to cancel the "VoiceTube" subscription.
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Tap [Cancel subscription]
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Follow the on-screen instructions to complete the cancellation process.
◎ Please note that canceling your subscription does not mean a refund
Since App subscription items are operated through the App store, as the VoiceTube development team, we are completely unable to obtain any payment information related to you.
Therefore, if you wish to get a refund, you still need to apply for a refund (charge reversal) with the system provider. Please contact Google Play customer support yourself through the link below. Google Play will directly process your charge reversal, and then please go ahead and apply. Thank you.
Google Play
Phone: 0800-888-203 (Monday to Sunday 09:00-18:00)
To apply for a refund on a Google Play purchase item →→please click here
※ Please note:** The Google Play refund application deadline is 48 hours.**
Please be sure to apply for a refund with Google Play before the 48-hour Google Play refund deadline. We are unable to submit any refund application for you on our end.
For a demonstration of how to cancel a subscription and apply for a refund on the Android phone App, please refer to: Video Tutorial
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To change, or cancel your subscription, please refer to the following steps:
| Android |
Following the details refer to Cancel, pause, or change a subscription on Google Play
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On your Android phone or tablet, open the Google Play Store.
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Check if you're signed in to the correct Google Account.
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Tap Menu Subscriptions.
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Select the subscription you want to cancel.
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Tap Cancel subscription.
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Follow the instructions.
If you would like a refund, you must contact Apple/Google Play directly, as they do not provide us with the ability to process refunds.
Only Apple/Google Play can process refunds for purchases made through the Apple iTunes/Google Play account.
For more information, please check out our policy.
📝 Note: This article was machine-translated. If anything is unclear, please contact our support team.