Since _ the cancellation of the subscription is something the developer does not have permission to do on the user's behalf ;
If you wish to cancel your subscription, please refer to the following instructions and do it yourself:
| iOS |
Please refer to Apple's official View, change, or cancel your subscriptions instructions, and follow the steps below:
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Go to iOS Settings
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Find and select iTunes & App Store
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Tap your Apple ID (your Apple ID email)
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Tap View Apple ID
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If you are asked to log in, please log in.
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Scroll down to Subscriptions and find "VoiceTube".
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Tap "Cancel Subscription" to complete the cancellation.
◎ _ Please note that canceling your subscription does not mean a refund. _
Since App subscriptions are managed through the App store, we, as the VoiceTube developer team, are completely unable to obtain any of your payment information.
Therefore, if you wish to request a refund, you will still need to submit a refund application (chargeback) to the system provider.
Please contact Apple Store customer support yourself through the link below, and Apple Store will directly process your chargeback.
Please then go ahead and apply, thank you.
App Store
Phone: 0800-020021 (Monday to Friday 09:00-21:00 / Saturday and Sunday 10:00-21:00)
To request a refund for a purchase on the App Store or iTunes Store →→please click here
※ Please note:** The refund application period for the Apple Store is 90 days.**
Please be sure to apply for a refund with the Apple Store before the 90-day Apple Store refund period; we are unable to submit any refund application for you here.
For a demonstration of how to cancel a subscription & apply for a refund on the iOS mobile App, please refer to the video tutorial: https://www.youtube.com/watch?v=pf2G3na-Fzc
To change, or cancel your subscription, please refer to the following steps:
| iOS |
Following the details refer to View, change, or cancel your subscriptions :
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Go to Settings > [your name] > iTunes & App Store.
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Tap your Apple ID at the top of the screen, then tap View Apple ID.
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Scroll to Subscriptions, then tap it.
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Tap the subscription that you want to manage.
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Use the options to manage your subscription.
If you would like a refund, you must contact Apple/Google Play directly, as they do not provide us with the ability to process refunds.
Only Apple/Google Play can process refunds for purchases made through the Apple iTunes/Google Play account.
For more information, please check out our policy.
📝 Note: This article was machine-translated. If anything is unclear, please contact our support team.