How to cancel a subscription for the Android phone app?
Since canceling the subscription is something the developer does not have permission to do on behalf of users
If you wish to cancel your subscription, please refer to the instructions below and do it yourself:
| Android |Please refer to Google Play's official Cancel, pause, or change a subscription on Google Play instructions
and follow the steps below:
1. On your Android device, open the "Play Store".
2. Tap the top-left of the screen to open the full menu.
3. In the full menu, tap Subscriptions.
4. Once in Subscriptions, you will see all of your active subscriptions.
5. In Manage Subscriptions, select cancel the "VoiceTube" subscription.
6. Tap [Cancel subscription]
7. Follow the on-screen instructions to complete the cancellation.
◎ A reminder that canceling your subscription does not mean a refund
Since App subscriptions are handled through the App store, we, as the VoiceTube developer team, are completely unable to
obtain any of your payment information.
Therefore, if you wish to get a refund, you still need to submit a refund request (chargeback) to the system provider.
Please contact Apple Store or Google Play customer support yourself through the links below, and Apple Store or Google
Play will process your chargeback directly. Please go ahead and apply, thank you.
Google Play
Phone: 0800-888-203 (Monday to Sunday 09:00-18:00)
To request a refund for a Google Play purchase →→Click here
※ A reminder:** The Google Play refund request period is 48 hours.**
Please be sure to submit your refund request to Google Play before the 48-hour Google Play refund period expires; we are
unable to submit any refund request on your behalf here.
For a demonstration of how to cancel a subscription and request a refund through the Android phone App, please refer to:
https://www.youtube.com/watch?v=LR9S3lvAbiw video tutorial～
To change, or cancel your subscription, please refer to the following steps:
| Android |
Following the details refer to Cancel, pause, or change a subscription on Google Play
1. On your Android phone or tablet, open the Google Play Store.
2. Check if you're signed in to the correct Google Account.
3. Tap Menu Subscriptions.
4. Select the subscription you want to cancel.
5. Tap Cancel subscription.
6. Follow the instructions.
If you would like a refund, you must contact Apple/Google Play directly, as they do not provide us with the ability to
process refunds.
Only Apple/Google Play can process refunds for purchases made through the Apple iTunes/Google Play account.
For more information, please check out our policy.
📝 Note: This article was machine-translated. If anything is unclear, please contact our support team.
