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Three-day cooling-off period: VoiceTube Hero users are entitled to a three-day cooling-off period. Within 3 days from the payment date, the full course purchase amount will be refunded interest-free.
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Contract Termination and Refund Instructions:
(1) Number of Cancellations: To enhance learning convenience and maintain teaching quality and users' class rights, a course "Number of Cancellations" feature is provided; the number of changes allowed for each course set is one-third of the number of purchased sessions.
(2) Course Validity Period:
Since the service adopts a course selection model in which users freely arrange their class times, in order to promote more efficient learning, the courses have a usage period limit. Once the period expires, users will no longer be able to use expired courses.
The latest revision date of the above terms: January 11, 2022.
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