Currently, users are not able to change their registered email address on their own. If you need to make a change, please contact our service email.
If you are certain you want to change your email, please submit the old email you wish to change from and the new email, and send your application email to service@voicetube.com
and include the account email you wish to change for us.
A small reminder:
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Before applying to change your account email, please make sure your account has never purchased Hero or subscribed to VoiceTube Pro.
If you are a VoiceTube Pro subscriber, your learning records will be lost!
(Including videos watched, words looked up, and quiz scores) will all be lost! -
Please make sure your new email does not already have a VoiceTube account!
The email subject and body should be as follows:
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Subject: Account Email Change Application
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Body:
Old account email: ＿＿＿＿＿＿＿
New account email: ＿＿＿＿＿＿＿
And confirm that the new email has not been registered with a VoiceTube account, and that you fully understand that after changing the account email, the data from the old account email cannot be fully restored.
Since changing the account email is a manual process, we will assist in completing the account email change within five business days.
📝 Note: This article was machine-translated. If anything is unclear, please contact our support team.