How to add a phone number?
-
Please log in to your account on the web version of the member page
-
Select "Account & Security"
-
Select "Add" under phone number
-
Fill in your phone number and press "Send Verification Code"
-
The system will send a verification text message to the phone number you entered. After entering the verification code, you can complete adding your phone number
-
You can also change your phone number here at any time
＊Please note: You need to use a phone number that can receive text messages to add it
How do I change my phone number?
-
Please log in to your account on the web version of the member page
-
Select "Account & Security"
-
Select "Change" under phone number
＊Please note: Changing requires completing the verification process again
Did not receive verification code text message
Please first confirm the following situations
-
Whether the phone number can receive text messages
-
Confirm whether the signal is normal, or wait until the network is smooth and then send the verification text message again
-
Confirm whether the phone device's storage space is full
-
Whether airplane mode is turned off
If you still cannot receive the text message after ruling out the above situations, you can try clearing your text message storage, or restarting your device
If you still encounter problems, please contact the customer service email at service@voicetube.com for assistance
📝 Note: This article was machine-translated. If anything is unclear, please contact our support team.